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Shipping policy

COURIER SERVICE

We rely on MBE - Mail Boxes Etc., which selects the best forwarders in Italy.

TIMES

Delivery times are approximately 1-3 working days from the processing times from our warehouses (1-2 working days) for most locations. The islands, the smaller towns and the destinations particularly distant from our headquarters take another 1-2 working days to be reached.

COSTS

Italia - ZONE 1 (closure Calabria, Sicily and Sardinia):
- 1 bottle € 10,00
- 2 bottles € 11,00
- 3 bottles € 12,00
- 4/5/6 bottles € 15,00

Italia - ZONE 2: Calabria, Sicily e Sardinia
- 1 bottle € 12,00
- 2 bottles € 12,00
- 3 bottles € 13,00
- 4/5/6 bottles € 16,00


F.A.Q. ABOUT SHIPMENTS

Is there a ninimum of order?
No. The minimum order is equal to the purchase of any product available on the site, in quantity of 1.

How do I receive the products?

You will receive the ordered products insidd our courier's packages, a polystyrene wine cellar, reinforced and closed by a sturdy adhesive tape.

When does the courier deliver?
Deliveries are made from Monday to Friday (sometime even Saturday), during normal office hours, excluding national and patronal holidays.

Can I track my shipment online?
When the order is delivered to the express courier, you will receive a detailed e-mail communication regarding shipping, delivery and how to track it online to better organize yourself.

What if I am absent during the delivery?
In case of your absence, delivery will normally attempted on the following working day. If the delivery will not be successful on the second attempt, the order will be placed in storage at the local branch and must be collected personally by the recipient within 5 days.

Can I receive the products outside Italy?
We are sorry but at the moment there are no shipments to countries othen than Italy. Our company is committed to ensuring that in the future shipments will be also available outside Italy.